INVESTMENT ASSUMPTIONS

• In the case where the employer requested the workplace coaching, the employer will be deemed the contracting client and will be liable for the payment of fees to the coach. In this case the employee being referred will be referred to as the coaching client and the employer as the contracting client. In the case where the employee seeks coaching sessions in a private capacity, the employee will be deemed the client and will be liable for the fees.
• Whomever requests or pays for the coaching sessions, the coaching client should still consent to the coaching sessions by signing a formal contract
• If the employer requested the coaching, the onus is on the employer to inform the employee of the sessions and to give reasons for the referral.
• A billable chemistry session is advised. This entails a first session where both the coaching client and the coach can determine whether they are willing and able to pursue the coaching relationship
• Sessions will commence once the contract is signed
• The session will start and end promptly at the times agreed
• A date and time will be agreed and I will be responsible to schedule the appointment should it be online; whereas both myself and the client are responsible to keep the appointment
• Should I be expected to travel to the client’s place of work, it will be charged at an additional cost if the travel distance exceeds 25km. Normal AA rates applies.
• The preferable cadence is at least one session per week. Bi-monthly is also an acceptable cadence
• The session can be cancelled if the cancellation is made more than 24 hours before the session starts. If it is cancelled in less than 24 hours, the contracting client will still be liable for that session fee. However, if the reason for late cancellation is due to injury or death of a loved one, or a similar catastrophe, the coach reserves the right to forfeit fees should she deem it appropriate
• Please take note that I do not render court of legal services. This service includes investigations with regards to any workplace conduct or being fit for duty or opinions on being dismissed or the like.
• No report will be compiled as standard practice. If a report is required, it needs to be requested in writing. Additional fees will apply
• Due to the confidential nature of the services, no information regarding the evaluation or progress of the coaching client can be made available to a third party, including the contracting client, without the prior consent of the coaching client. This should be agreed between the contracting client (employer) and coaching client (employee) ahead of the coaching sessions.
• Consent is given to the coach to obtain or disclose confidential information when it is regarded to be in the interest of the coaching client’s well-being, but should always be aimed to be agreed with between coaching client and coach before such information is made known to any other party
• I am under both ethical as well as a legal obligation to report any knowledge of misconduct or illegal conduct to the contracting client.
• I will not take phone calls or emails from the coaching client or contracting client outside of work hours. The preferred method of communication is email correspondence, unless in the case of a Whatsapp to inform the coach that the client is running late and the like